Terms of Service

Last Updated: January 1, 2025

Important

By using BatchVue, you agree to these Terms of Service. Please read them carefully before using our service.

1. Acceptance of Terms

By accessing or using BatchVue ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our Service.

These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

BatchVue provides a cloud-based inventory tracking and organizational tool for small businesses. Our Service includes:

  • Inventory management and tracking features
  • Analytics and reporting capabilities
  • AI-powered insights and recommendations
  • Integration with third-party services like Square
  • Mobile and web application access

3. Account Registration

3.1 Account Creation

To use certain features of our Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

3.2 Account Eligibility

You must be at least 18 years old to use this Service. By agreeing to these Terms, you represent that you have the legal capacity to enter into a binding agreement.

4. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit malware or harmful code
  • Engage in unauthorized access or hacking
  • Harass, abuse, or harm others
  • Submit false or misleading information
  • Interfere with the proper functioning of the Service
  • Attempt to reverse engineer the Service

5. Intellectual Property Rights

5.1 Our Property

The Service and its original content, features, and functionality are owned by Batchvue Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

5.2 Your Content

You retain ownership of any content you submit to the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and process your content solely to provide the Service.

6. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to our collection and use of information as described in the Privacy Policy.

7. Payment Terms

7.1 Free Tier

BatchVue offers a free tier with basic features. No payment is required for the free tier.

7.2 Paid Plans

If you upgrade to a paid plan:

  • Payment is due in advance on a monthly or annual basis
  • All fees are non-refundable unless otherwise stated
  • We reserve the right to modify pricing with 30 days notice
  • You authorize us to charge your payment method on a recurring basis

8. Service Availability and Support

8.1 Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. We may perform maintenance that temporarily affects availability.

8.2 Support

Support is provided via email at contact@batchvue.com. Response times may vary based on your plan and inquiry complexity.

9. Third-Party Services

Our Service integrates with third-party services (e.g., Square). Your use of these integrations is subject to their respective terms and policies. We are not responsible for third-party services.

10. Disclaimers and Limitations

10.1 Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BATCHVUE INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

11. Indemnification

You agree to indemnify and hold harmless Batchvue Inc., its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

12. Termination

12.1 By You

You may terminate your account at any time by contacting us at contact@batchvue.com.

12.2 By Us

We may terminate or suspend your account immediately, without prior notice, for:

  • Breach of these Terms
  • Illegal or harmful activities
  • Extended period of inactivity
  • Request by law enforcement

12.3 Effect of Termination

Upon termination, your right to use the Service will cease immediately. We may delete your data after a reasonable retention period.

13. Governing Law and Disputes

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

13.2 Dispute Resolution

Any disputes arising from these Terms or the Service shall first be addressed through good-faith negotiations. If unresolved, disputes shall be settled through binding arbitration.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via:

  • Email notification
  • Prominent notice on our website
  • In-app notifications

Continued use of the Service after changes constitutes acceptance of the new Terms.

15. General Provisions

15.1 Entire Agreement

These Terms constitute the entire agreement between you and Batchvue Inc. regarding the Service.

15.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.

15.3 Waiver

No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.

15.4 Assignment

You may not assign your rights under these Terms without our prior written consent.

Contact Information

For questions about these Terms of Service, please contact us at:

Email: contact@batchvue.com
Company: Batchvue Inc.